CLIENT: Bradford City Water Authority (BCWA) and Bradford Sanitary Authority (BSA)
LOCATION: Bradford, Pennsylvania
With an ever-increasing demand on services, BCWA and BSA needed an application that could store and share information, while addressing the needs of each department separately. BCWA and BSA serve people in and around the City of Bradford, Pennsylvania. These authorities needed easily accessible, accurate, and up-to-date mapping to assist with asset management and day-to-day workflow.
GeoDecisions designed an application for BCWA and BSA using Esri®’s ArcGIS Online platform to provide a remote-accessible, centralized data and records environment improving overall asset management and planning. Mobile access was essential to the authorities. Previously, the maintenance teams could not easily access source documents such as as-builts, maintenance records, and more while in the field. Using the Esri platform allows the two authorities to share common data online while securing access to the source data. In the areas where the internet is not reliable, the application can create offline maps that will sync with the application once access returns.
Our team migrated the authorities’ GIS data to Esri’s local government information model to gain the advantage of a ready-to-use application in ArcGIS Online. Our quick response time for any access issues during this time was essential to BCWA and BSA to allow them to provide uninterrupted service to their customers.
After the project was complete, the city expanded the use of the application to include Fire/EMS, property management, public works, and police, providing each with secure access to the mapping environment. The shared information between the various departments helps the city better protect and serve its citizens.